Shipping policy

Processing Time
All orders are processed within 3–5 business days after receiving your photos and proof approval. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• International Shipping: We do not currently ship internationally.

Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions
We currently ship to the U.S. and select international countries. If you do not see your location at checkout, please contact us to confirm availability.

Lost or Damaged Packages
We are not responsible for delays, lost, or stolen packages once an order has been handed to the carrier. If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we’ll do our best to assist you.

Questions?
If you have any questions about your order or shipping, please reach out to us at octoberrainshop.com.